Privacy Policy & Store Terms
1. Your Privacy Matters
At [Your Store Name], we are committed to protecting your personal information. All customer data is handled with strict confidentiality and never shared with third parties, except when required for order fulfillment or by legal obligation.
2. Data & Cookies
We use cookies to enhance your shopping experience — from saving your cart to tailoring product suggestions. By continuing to browse our site, you consent to our use of cookies. These do not contain sensitive personal information and are never used maliciously.
3. Shipping Policy
Estimated delivery time: 5 to 20 business days depending on your region.
Free shipping is offered to South America, North America, the United Kingdom, Spain, and selected countries in Africa.
Other international regions may be subject to a calculated shipping fee shown at checkout.
We process all orders within 2-4 business days. Tracking information is provided as soon as your order is shipped.
4. Return & Refund Policy
We currently do not accept returns. However, your satisfaction and trust are important to us.
If a product arrives damaged, it may be discarded, and we will issue a full refund.
If you receive a product with the wrong size or color, and it’s verified to be a mistake on our part, we will also proceed with a refund.
Refund requests must be submitted within 7 days of delivery, with photo evidence sent to our support team.
Refunds are processed within 5–10 business days after approval.
5. Order Issues & Support
If there’s a problem with your order or you have any concerns, please contact us at [support email]. Our team is available to assist you and ensure a smooth experience.
6. Fraud Prevention & Safety
All transactions are encrypted and securely processed. We reserve the right to cancel any order that appears suspicious or violates our terms of service.
7. Updates to This Policy
We may occasionally update our policies to reflect changes in regulations or store practices. Any changes will be posted here with the revised date.
Your Trust, Our Commitment
At Evin Housi transparency and customer safety are at the core of everything we do.
We understand that shopping online requires trust — and we take that responsibility seriously. From the moment you browse our site to the day your order arrives, your data, privacy, and satisfaction are fully protected.
All transactions are processed through secure, encrypted systems to ensure your payment and personal information remain safe. We never share your data with third parties unnecessarily, and we only collect the information needed to process and deliver your order with precision and care.
In addition, our team is always available to answer questions, clarify doubts, and resolve any issue that may arise. Whether it’s product information, sizing help, or tracking your order — we’re here for you, always.
Clarity, security, and respect — that’s our promise. Because earning your trust isn’t just part of our brand — it’s the foundation of it.
We follow strict legal guidelines to protect both the seller and the buyer, ensuring fair transactions at all times. However, we encourage our customers to be vigilant and make informed decisions before completing any purchase. By thoroughly reviewing product descriptions and policies, you can avoid any misunderstandings and enjoy a seamless shopping experience with us. We’re here to support you, but your attention to detail is essential for a smooth and secure transaction.
Committed to Fraud Protection: Ensuring Safe and Secure Transactions
At Evin Housi, we are committed to providing a secure and trusted shopping experience. Please be aware that we do not take responsibility for purchases made from unauthorized stores or websites, even if they offer products related to our brand. Our official website is evinhousi.com, and our social media accounts are the only verified channels for communication.
We urge all customers to exercise caution and only purchase from our official platforms to avoid fraudulent activities. We are not liable for any issues arising from purchases made outside of our verified channels. Stay safe and shop confidently with us.